- Unlimited Toll Free Software Support
- Fast and friendly Software Support via e-mail or our toll-free telephone helpline.
- Remote Software Support
- Internet "Dial-in" remote access software support
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- Web-based Staff Training
- Your staff is trained on the use of the DuxWareŽ program in your office
by our friendly and knowledgable training personelle using Internet-based meeting software.
- Classes are held in two hour sessions and are available for no additional charge!
- In-house Staff Training
- Your staff is trained on the use of the DuxWareŽ program in a classroom setting held at our office.
- Classes are held in 6 hour sessions with a break for lunch.
- Optional On-site Staff Training - Additional fees apply
- Your staff is trained on the use of the DuxWareŽ program in your office.
- Classes are held in 6 hour sessions with a break for lunch.
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- Optional On-Site Workstation Configuration - Additional fees apply
- Our technicians will come to your office and set up all workstations and printers to operate with DuxWareŽ
- Optional Data Conversion from your existing software- Additional fees apply
- Data from your existing medical software will be converted, formatted and inserted into DuxWareŽ. Level and cost of
conversion varies depending upon the accessibility and formatting of the outputted data. Contact our sales department for
questions regarding data conversion
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- Automatic Software Updates and Enhancements
- Real-time software updates performed automatically without user intervention at no additional fee
- Off-Site Nightly Backups
- All Data is automatically backed up to a secure off-site server every night for safe keeping
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